WHAT CUSTOMERS ARE SAYING:

• 5★★★★★ - "Our Rep, Tim went above and beyond helping us. The installer was so great. He lost his helper that morning to illness and he did all the work by himself without hesitation. The follow-up with the manager and Tim was amazing. Great people to work with. For the product and service, it is well worth the price!"

  Larry in Naples, FL

  2021-10-12

• 5★★★★★ - "Great customer service great amount of experience good people"

  Tammala P., Air Conditioning in Naples, FL

  2021-04-14

• 5★★★★★ - "I switched to HRI after being disappointed by many other companies. This was my first experience with HRI and I found them to be professional, reliable, and reasonably priced. I will use them again."

  Tom D., HVAC in Naples, FL

  2021-04-14

• 5★★★★★ - "Mark and his team are great and go the extra mile. I had a pool heater part that was delivered directly to my home that they picked up while I was gone to take care of the repair without delay. I appreciate their service and accessibility and am glad to have them as a trusted provider."

  Michael Potts in Naples, FL

  2020-11-09

• 5★★★★★ - "As a general contractor, it’s important to have reliable experts in every field. HRI is phenomenal, kind, professional, and efficient. It’s always a pleasure to do business with them!"

  John in Naples, FL

  2020-09-18

• 5★★★★★ - "Mark, the owner of HRI, is extremely personable and always has time to talk about our HVAC concerns and give us good advice about ways to save money on our utility bill. I couldn’t be more positive about recommending him and his highly capable staff."

  Athur, HVAC in Naples, FL

  2020-07-10

• 5★★★★★ - "Mark is extremely honest and fair. Pricing and service is a perfect example for the rest in the industry."

  Justin A, Gas Services in Naples, FL

  2020-06-17

• 5★★★★★ - "Our experience with HRI was wonderful. I usually don't really like dealing with Heating/AC companies, as I've had some terrible experiences in the past. Both the lady on the phone who set us up and the technician from HRI were polite, respectful, informative, timely, and reasonably priced. They installed a "sanuvox sr" purifier and we already notice a difference. Would recommend and will continue doing business with them in the future!"

  Daniel O in Naples, FL

  2020-04-01

• 5★★★★★ - "We've been extremely pleased with Mark's service, pricing, and honesty. Mark and his staff are wonderful at quickly diagnosing and solving the problem. Highly recommend."

  Bob, Air Conditioning in Naples, FL

  2020-03-18

• 5★★★★★ - "Mark (the owner) was responsive and came out to my house for the repair in short order. He is knowledgeable, professional and very friendly. I highly recommend his company and service. I couldn't have been more pleased."

  David in Naples, FL

  2020-02-10

• 5★★★★★ - "Outstanding service. Mark was very knowledgeable and experienced with the issue we were having with our outdoor fireplace. Received a quote of $2500 from another company to replace the burner (parts & labor). HRI was recommended to us by another reputable company and diagnosed the issue and fixed the problem in minutes for just a service fee of $125. We’re thrilled to have found them, and highly recommend them for all your GAS or AC repair work!"

  Bill F., HVAC in Naples, FL

  2019-12-26

• 5★★★★★ - "Knowledgeable, affordable, and reliable service!"

  Opal S., HVAC in Naples, FL

  2019-12-26

• 5★★★★★ - "My first experience with HRI was in 2012 to fix my oven, since then as HRI grew I have used them for new installation of HVAC units residentially and in commercial projects. I cannot recommend HRI enough. Keep up the great work."

  Steve N, HVAC in Naples, FL

  2019-02-21

• 5★★★★★ - "I have come to know the owners both Mark and Ginger and count them amongst the highest quality of people that I know. Time and time again Mark has proven himself to be an expert in the industry of AC & Gas and Ginger excels at kindness and customer service and is very knowledgeable as well. If you're looking for expert service and quality customer service then I recommend HRI Naples AC & Gas Experts."

  Mark C, Air Conditioning in Naples, FL

  2019-02-21

• 5★★★★★ - "OUTSTANDING SERVICE Thank you Mark your staff was timely and professional. Diagnosed the problem with the AC right away. Again it great to have such great service. Thank You Doug"

  Doug G., HVAC in Naples, FL

  2019-02-21

• 5★★★★★ - "I have been a customer of HRI since the very beginning and they continue to always be very prompt to respond to my calls. Their Service personnel is professional and very knowledgeable. They are attentive to my concerns and making sure that the work area is left neat, clean and the same condition as when they arrived. Their charges are extremely fair, reasonable and accurately reflect the time and parts required. I would recommend HRI to anyone!"

  Joe Savarese in Naples, FL

  2019-02-04

• 5★★★★★ - "Very nice people who work there great service too"

  dylan cullison, Duct Cleaning in Naples, FL

  2019-01-03

• 5★★★★★ - "Repair/replacement pf pilot light assembly for a gas pool heater. Replacement part was not on the truck but returned the next day to satisfactorily complete the job. Mark recognized the time urgency needed so we could heat the pool/hot tub for the imminent arrival of our family. We were very appreciative of his timeliness.
  HRI also did an excellent job of replacing our gas hot water tank with a tankless on-demand system a few years ago. The installation was exceptional. We highly recommend them."

  James W. Argent in Marco Island, FL

  2020-11-09

• 5★★★★★ - "I could not be happier with the service I received from HRI. Our house had an issue where another company installed an over sized AC unit without increasing the size of the original, under sized duct work, and the cool air was not able to reach the room furthest from the unit. HRI came in, replaced the main truck line with properly sized duct work and added another return air vent and now the back room is as cool as the rest of the house. Not only did they fix the problem, they also accurately diagnosed the cause of the problem."

  Ron B, Ductwork in Bonita Springs, FL

  2020-06-17

• 5★★★★★ - "I’ve called upon HRI three times in the past year. One time was to fix and then, later, to replace an expense BBQ and outdoor fire pit. They did a perfect job and even checked and fixed two gas company regulators attached to the house without me having to ask. Another time, I called upon them to help me fix and restore a gas meter box outside that the local gas company refused to fix and more. In all three occasions, the HRI team has been professional, smart, resourceful and pleasurable to be around. I have been blown away by how good this company is. The employees also speak very well of their owner, who clearly appears to value his employees. 5 star all the way."

  Steve S, Gas Services in Bonita Springs, FL

  2020-06-04

• 5★★★★★ - "Outstanding service. Mark was very knowledgeable and experienced with the issue we were having with our outdoor fireplace. Received a quote of $2500 from another company to replace the burner (parts & labor). HRI was recommended to us by another reputable company and diagnosed the issue and fixed the problem in minutes for just a service fee of $125. We’re thrilled to have found them; and highly recommend them for all your GAS or AC repair work!"

  Bill F, Gas Boiler Service in Fort Myers, FL

  2020-05-20

• 5★★★★★ - "I am the owner of Lucky Dawgs 2 LLC Mark and his crew had the best pricing of all other bids showed up on time and finished on time all permits were passed and CO was done Thanks again thi mark and HRI"

  Terri A, Air Conditioning in Bonita Springs, FL

  2020-05-05

• 5★★★★★ - "The technicians were very on point and the scheduling department was very prompt. And willing to conform to my schedule. As well as, the job was preformed in a professional manner, and not only that, the real surprise was they actually cleaned up behind themselves. They left me no mess, which these days is very unheard of with any company.
  WE WERE TOTALLY SATISFIED, and would recommend it to any of our friends."

  Jimbo C, HVAC in Marco Island, FL

  2020-05-05

• 5★★★★★ - "HRI is an honest Co. Mark the owner is behind the success of this company with his knowledge and expertise. Timely response, call backs and putting customers first makes it # 1. Keep up the excellent work!!"

  Vasduq, HVAC in San Carlos Park, FL

  2020-04-21

• 5★★★★★ - "Absolutely one of the best service providers I have dealt with. Knowledgeable, punctual and professional. Actually walked me through what needed to be done in case I wanted to undertake it myself in the future. Took the time to explain everything and completed the repair quickly to our complete satisfaction. Highly recommend them!"

  Peter H, HVAC in Fort Myers, FL

  2020-04-07

• 5★★★★★ - "HRI is a owner run company that is efficient, imaginative and quality oriented. HRI sells and services the equipment and follows up when the job is done. The technical staff as well as the in office employees are professional and willing to listen to questions and gives answers that make sense. If there is a problem, Mark always get back to you in a timely manner. The technical staff is willing to give an answer but if there is no good answer at the time, they go back to make sure the problem is solved correctly. Good products, advice, planning and service sets HRI apart from other companies."

  Chris W, HVAC in Bonita Springs, FL

  2020-03-18

• 5★★★★★ - "Mark (the owner) was responsive and came out to my house for the repair in short order. He is knowledgeable, professional and very friendly. I highly recommend his company and service. I couldn't have been more pleased."

  Dawna, HVAC in Golden Gate, FL

  2020-03-03

• 5★★★★★ - "HRI is a trustworthy, competent organization.
  I built my new home as an "Owner Builder" in Collier county over a year ago and used HRI to install my unusual Ductless mini-split inverter type A/C configuration.
  Mark (the owner) was able to smooth the way for the Collier County HVAC inspection by explaining the sizing process for this type of system - it differs from standard forced air since the amount of cooling provided ramps up to meet the load and does not suffer from the "over-sizing" risk as much as standard conventional A/C systems do. His recommendations were spot on and the system they installed works beautifully - very quiet and efficient.
  In the last month of our 1 year installation warranty, we experienced an outage that turned out to be a very slow leak at fittings to a refrigerant branch box - Mark found them and tightened them and we have not had a recurrence. This was all covered by the installation warranty.
  Our experience has been very positive with HRI."

  Terry W., HVAC in Bonita Springs, FL

  2019-10-18

• 5★★★★★ - "We were in the process of closing the sale on our home when the buyer's inspector discovered the gas fireplace was not working. HRI found it needed a new ignition, gas valve & log set. They ordered the parts and successfully completed the work in time for us to close on the original date.
  They were very helpful and understood how important it was to get the job finished in a timely manner."

  Valerie M., Gas Services in Estero, FL

  2019-08-19

• 5★★★★★ - "Absolutely the best service and pricing in swfl very efficient, honest,and knowledgeable. Totally satisfied and will definitely recommend."

  Theodora R., HVAC in Fort Myers, FL

  2019-08-19

• 5★★★★★ - "Highly recommend this company! The air conditioner was not working when I got into the office this morning and Mark came right over and fixed it! Very professional, honest and efficient! Thank you for saving us in this heat."

  Denise G, AC Repair in Fort Myers, FL

  2019-06-17

• 5★★★★★ - "They worked on my AC for our landlord. Awesome job!"

  Barbara, AC Repair in Marco Island, FL

  2019-06-17

• 5★★★★★ - "HRI has done many job for my restaurant over the pass few years at a very fair price and in a clean and fast manner. From A/C work to gas lines to now helpping me get my food truck up and on the road. The build out is coming along great. Mark is a great guy and is very trust worthy."

  Calvin J, HVAC in Marco Island, FL

  2019-06-17

• 5★★★★★ - "They were here on a Friday, with it done the next day. House is set on 75 degrees all day and I'm saving more than $100 a month on my new power bill thank you HRI!"

  Rocky P, Air Conditioning in San Carlos Park, FL

  2019-04-16

• 5★★★★★ - "Mark is the Best ***** We are so lucky to find Home Rehabilitors They are so prompt and nice to work with. They have fixed our Air conditioning and have replaced our Hot water tank. The tank was leaking and Mark came out the same day and replaced it. Doesn't get any better than that."

  John Perkins, HVAC in Bonita Springs, FL

  2019-04-16

• 5★★★★★ - "Great job, very knowledgeable and will use him in the future, period."

  Anonymous

  2019-01-31

• 5★★★★★ - "Called HRI for an emergency call this weekend. They responded quickly and were able to get my A/C up and running quickly and efficiently with a fair price very honest business will use agan for sure."

  norma Rimes, Emergency HVAC in Golden Gate, FL

  2019-01-03

• 5★★★★★ - "This person did not leave a review, just a rating."

  INES HERNANDEZ in Florida City, FL

  2019-01-03

• 5★★★★★ - "This person did not leave a review, just a rating."

  Luis Lara in Englewood, FL

  2019-01-03

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